Our client, a first generation bank in the Nigeria economy
seeks to recruit highly intelligent, young, well articulated and
dynamic professionals with integrity for the following positions
nationwide:
CUSTOMER CARE OFFICERS (CCO)
Job Description
CUSTOMER CARE OFFICERS (CCO)
Job Description
- Attend to customers enquires promptly and efficiently
- Issue banker’s signature confirmation and reference letter as required
- Refer customers request beyond his/her limit to appropriate authority
- Process internet banking services and e-product request
- Perform other duties as assigned by the Business Service Manager
- Good customer service skills
- Good relations skills
- Good problem solving skills
- Good documentation and record keeping
- Good reading and listening skills
- Good dress sense
- HND Graduate only (Minimum Lower Credit)
- Age: Not more than 27 years
- Experience in the banking industry will be an added advantage
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